Join our Mysa Thermostat Pilot – Earn Rewards While Saving Energy!

takeCHARGE is launching the Mysa Thermostat Pilot to explore how managing energy use during electricity system peak demand periods can contribute to a more resilient energy future — all while keeping your comfort a top priority.

We’re looking for customers to join us! Let your Mysa thermostat do the work while you earn rewards and support a more sustainable future.

Rewards That Pay

Newfoundland Power customers who sign up and participate can earn up to $140 in rewards:

Sign-Up Incentives: Get rewarded just for enrolling. Earn $25 per Mysa thermostat up to a maximum of $100.

Participation Bonus: Stay active and earn more. Earn $40 for participating in at least 50% of peak events called over the 4-month pilot season. The pilot will run across two winter periods: 2025–2026 and 2026–2027. Your thermostat adjusts automatically while you stay comfortable.

Plus: You may qualify for a free home energy monitor and installation – valued at $1,000.

Ready to take charge? Pre-enroll today through the Mysa app and start earning!

How to Apply

Already have Mysa thermostats? Complete Mysa in-app pre-enrollment here.

Need to install Mysa thermostats? Purchase on the Mysa website and enjoy a $20 instant rebate per thermostat — plus, unlock extra savings with bundle discounts. Your purchase also includes automatic enrollment!

Alternatively, you can purchase the Mysa Lite 4-pack from Costco (available online and in-store), install them in your primary residence, and pre-enroll through the Mysa app.

Act fast — space is limited!

How It Works

During winter months peak events will occur when electricity demand is high.

Here’s what to expect:

1. Notification: During a peak event, your Mysa app will display “Demand response in progress.” Want to know when peak events typically occur? Check out our FAQs for more details.

2. Temperature Adjustment: Your thermostat will automatically reduce its setpoint by 1–4°C for up to 3 hours. To ensure comfort, some events may include a pre-heat period. In these cases, your thermostat will automatically increase its setpoint by 1–2°C for up to 60 minutes.

Note: During pre-heating, your Mysa app will display the same messaging as peak events, “Demand response in progress.”   

3. Opt-Out Anytime: You can opt out by adjusting the temperature on your thermostat during an event.

4. Return to Normal: Your thermostat will revert to its original setting after the event.

Enhanced Participation

A small group of participants will be selected for enhanced pilot participation. These homes will have a free whole home energy monitor installed at no cost by a certified installer. These energy monitors provide the pilot with enhanced energy usage data.

At the conclusion of the pilot, the monitors’ data sharing with the pilot will end, and the monitor can be kept by the participants.

Eligibility

To enroll in the program, you must:

  • Have an active Newfoundland Power account for your primary residence;
  • Have electric baseboard heat as your primary heating source;
  • Have Mysa smart thermostats version 1, version 2 or Lite installed in your primary residence; purchase Mysa smart thermostats here or at Costco (online and instore) and install them in your primary residence prior to January 6, 2026;
  • Mysa smart thermostats must be connected to your primary residence Wi-Fi and connection must stay ACTIVE for the duration of the pilot program.
  • Be willing to accept a home energy monitor installed for the course of the pilot. (If selected).

Ready to Take Charge?

Pre-enroll today through the Mysa app and start earning rewards while making a difference!

For more information, check out our FAQs or email MysaPilot@clearesult.com or contact +1.888.847.9939*

*All inquiries will be directed to CLEAResult Canada Inc. (CLEAResult). CLEAResult is a trusted service provider retained by takeCHARGE to offer expert assistance to Program Participants and to administer certain components of the Program. Personal information transferred to CLEAResult will only be used to administer the Program and will not be used for any other purpose. More information on CLEAResult’s Privacy Policy is available HERE. More information on takeCHARGE’s Privacy Policy is available HERE. Newfoundland Power requires CLEAResult to safeguard all confidential information.