A “peak event” is when large amounts of electricity are being used by customers at the same time. During a peak event, participants in Group 1 will have their charging automatically paused, at the end of the peak event your charging will automatically reinstate.
Group 1 participants will:
• Receive SMS (text) and email notifications in advance of peak events. This will give you the opportunity to opt-out if needed.
• During peak events, your vehicle’s charging will automatically pause. This temporary pause will only occur during peak events. Peak events will be scheduled during on-peak hours (6am -10am and 4pm to 11pm).
• At the end of the peak event your vehicle will continue charging as normal.
The benefits of your participation include:
• Enjoy a charged vehicle as usual.
• Earn a $150 enrollment reward.
• Earn monthly $20* participation rewards during winter season (December to March)
• Feel good knowing you’re helping reduce demand on the electricity system.
*If 3 or more opt-outs occur in a given month – drivers will not be eligible for the monthly reward.